Privacy Policy

1. Introduction

Star Advisory ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Collection of Personal Information

We collect personal information directly from you when you interact with our website, particularly through WPForms. The types of personal information we collect may include:

  • Full name

  • Contact details (email address, phone number, postal address)

  • Tax File Number (TFN)

  • Financial information relevant to tax preparation

  • Any other information you provide in our forms

We collect this information solely for the purpose of providing tax-related services and complying with our legal obligations.

3. Use of Personal Information

Your personal information is used exclusively to:

  • Prepare and lodge tax returns

  • Communicate with you regarding your tax affairs

  • Comply with legal and regulatory requirements

  • Improve our services

We do not use your personal information for marketing purposes without your explicit consent.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may disclose your information to:

  • The Australian Taxation Office (ATO) and other government agencies as required by law

  • Our professional advisors (e.g., accountants, auditors) who are bound by confidentiality obligations

  • Third-party service providers who assist us in operating our website and conducting our business, provided they comply with privacy obligations

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Measures include:

  • Secure storage of physical and electronic records

  • Use of encryption and secure servers

  • Regular staff training on privacy obligations

6. Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. To do so, please contact us using the details provided below.

7. Retention of Personal Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. When no longer required, we will securely destroy or de-identify your information.

8. Cookies and Website Analytics

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings. We may also use analytics tools to collect non-identifying information about website usage to improve our services.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:

Sarah Foggie
Southern Star Advisory
📧 [email protected]
📞 +61409847579
🌐 Contact Page