At Star Advisory, we are committed to providing high-quality, ethical, and professional tax agent services. As a registered tax agent, we are required by law to keep you informed of your rights and our obligations under the Tax Agent Services Act 2009 and the Code of Professional Conduct.

Star Advisory is a registered tax agent with the Tax Practitioners Board (TPB).

You can verify our registration on the official TPB Register:
👉 https://www.tpb.gov.au/public-register
(Search Sarah Foggie or our tax agent number 26191864)

As our client, you have the right to:

• Receive professional and competent service

• Be treated with honesty and integrity

• Expect your information to remain confidential

• Be fully informed of your rights and obligations under tax laws

• Lodge complaints with the TPB if you believe we have not complied with our obligations

As your tax practitioner, we are legally bound to:

• Act lawfully and in your best interests

• Provide competent, honest, and professional services

• Maintain the confidentiality of your personal information

• Keep adequate records of services provided

• Inform you of your rights, responsibilities, and the complaint process

• Comply with the Code of Professional Conduct at all times

If you have any concerns about the services provided by Star Advisory, you have the right to lodge a complaint directly with the Tax Practitioners Board.

Lodge a complaint online:
👉 https://www.tpb.gov.au/complaints

Access the complaint form directly:
👉 https://myprofile.tpb.gov.au/complaints

No prescribed events to declare.

(Note: A prescribed event includes bankruptcy, insolvency, convictions for serious tax offences, or suspension/termination of registration. We are required to disclose any such event from the past five years.)

Download the official TPB factsheet here

Contact Us

If you have any questions or would like more information, please get in touch with our team:

📧 [email protected]
📞 +61409847579
🌐 https://www.staradvisory.com.au/contact